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Citizen Charter

Citizen Charter/Service

1 Enquiry On Working Days from 10AM to 5PM
2 Application for verification of residence/ Domicile On Working Days from 10AM to 5PM
3 Street Light Complaints On Working Days from 10AM to 5PM
4 Repair of Street Light Points Within Seven Days
5 New Street Light Points Within One Month after the approval of the house.
6 No Objection Certificate for Water Supply / Sewerage and Electrical Connection. Within three days after Getting NOC From Town  & Country Planning Deptt.
7 Reservation of Town Hall 10 Days before the function.
8 Application for road cutting 3 days before the execution.
9 Repair of Public Tap Within Two Days after the receipt of complaint.
10 Repair of  road ( In Emergency work) Within Three Days.
11 Water Connection/ Billing Water Supply  System maintained by the IPH Department
12 General Information Regarding House Tax

  1. Nagar Panchayat Bhuntar is  charging house tax @ 12.5 % of annual ratable value of all the land and buildings in the Panchayat Area.
  2. Annual ratable value is determined and finalized after service of proposed assessment notice to the individual owners / occupiers.
  3. Every objection against assessment or amendment of assessment is heard after affording reasonable opportunities of being heard.
Billing House Tax
1. Issue of Bill Yearly.
2. Deposit of Bill Within 10 Days .
3. Mode of Payment In cash and by Cheque. 20 % rebate if bill paid within 10 Days.
Sanitation & Solid Waste Management
1. Complaint Regarding Sanitation / Cleaning of Roads and Public places Complaints entertained regularly
on Working Day from 10AM to 5PM
2. Collection and Removal of Garbage. Regularly
3. Collection and Removal of Garbage on receipt of Non Lifting. Being lifted Regularly
4. Removal of carcass Receiving intimation regarding carcass action taken within 12 Hours .
1. Lodging of complaint Telephone no. .
2. Attending / disposal of complaint Within 24 Hours.
16 Sewerage Connection/ Complaints Sewerage System maintained by the IPH Department.
Death & Birth Registration
1. Registration from 1to 21 days after birth / death. 10 AM to 5 PM on any working days
2. Registration from 21 to 30 Late fee Rs. 5/- on any working day
3. Registration from 1 month to one year Birth/ Death After Order by CMO Kullu.
4. After One Year With Order of
Building Plans
1. Availability of application form Available
2. Submission of Building Plans On working day between 10 AM to 5PM
3. Deposit of Fee/ Other Charges. On the receipt of building application fee is being charged @ 2.5 Per Sqm. for residential building and @5.00 Per Sqm for Commercial Building
4. Communication Deficiencies Within 30 Days
Final Disposal of building plans if complete in all respect. With in two months.
19 Food and non Food Licenses. Issued by Health & Family Welfare Department.
Public Authority under the Right to Information Act 2005.
1. Public Information Officer. Executive Officer
2. Assistant Public Information Officer. Junior Engineer NP Bhuntar
3. Appellant Authority.

Citizen Charter